Capstone Project Title
Businesses that employ low-skilled workers are looking for ways to increase retention, workplace engagement, and communication. However, many of their employees lack English skills. Workplace ESL education programs have been shown to increase employee satisfaction, engagement, and retention, but few businesses understand how to implement a workplace ESL program. This capstone project uses a professional development workshop to help businesses and educators understand how to implement a successful workplace ESL education program. It examines labor-exchange theory, human capital theory, and the theory of sense of community to understand how businesses can influence employee satisfaction, engagement, and retention by implementing a workplace engagement program. The addition of these theories to adult theories creates a workplace ESL education program that is distinctly different from community adult basic education programs and helps answer the question, What are the key aspects needed to create a successful ESL education program in the workplace? The professional development workshop is divided into three parts: the benefits of the workplace ESL program, the importance of being learner-centered, and the key aspects of a successful workplace ESL education program.
Adult Education, ESL/ ELLs, workplace ESL program
Sandeen, Dianne, "Key Aspects Needed for Creating a Successful ESL Program in the Workplace" (2022). School of Education and Leadership Student Capstone Projects. 775.
School of Education Student Capstone Projects